Shipping & Returns

Orders placed before 1pm (UK time) will be dispatched the same day. Goods are dispatched during office hours, Monday to Friday, excluding bank holidays and weekends. Orders placed on weekends will be dispatched on Mondays.

We are unable to make any changes or edits to your orders. Please ensure you review your information before completing your order.

Our business ships using an IOSS number, so all VAT is prepaid and included in the price you pay at checkout; this ensures smooth delivery within the EU with no extra VAT or customs handling fees due upon arrival.

At this time, we do not currently support APO/FPO/DPO and PO Box address shipping. Stay tuned for when these additional delivery services are available!

Our shipping materials are 100% recyclable.

Shipping Fees

UK - FREE Shipping (2-3 days)
Orders over £49 (UK only)
UK - Royal Mail Tracked (2-3 days)
£3.50 - £5.00 GBP inc. VAT
Austria - Tracked (6-9 days)
£8 inc. VAT
Belgium - Tracked (6-9 days)
£8 inc. VAT
Denmark - Tracked (6-9 days)
£8 inc. VAT
France - Tracked (6-9 days)
£8 inc. VAT
Germany - Tracked (6-9 days)
£8 inc. VAT
Greece - Tracked (6-9 days)
£16 inc. VAT
Ireland - Tracked (6-9 days)
£8 inc. VAT
Italy - Tracked (6-9 days)
£8 inc. VAT
Netherlands - Tracked (6-9 days)
£8 inc. VAT
Portugal - Tracked (6-9 days)
£8 inc. VAT
Spain (Ex. Canary Iles) - Tracked (6-9 days)
£8 inc. VAT
Sweden - Tracked (6-9 days)
£8 inc. VAT
Switzerland - Tracked (6-9 days)
£8 inc. VAT
Rest of World
Not yet available, coming soon!

Customs & Duties

Customs duties are 0% for this product. No additional customs charges should be due on delivery.

In the unlikely event that customs duties are applied; charges are the customer’s liability. These charges are not controlled or collected by the seller and vary depending on the destination country’s regulations and the value or type of goods imported. As such, the seller cannot include or predict these costs in advance, and it is the customer’s responsibility to pay any applicable fees to release their order from customs.

Returns Policy

You have legal rights under the Consumer Contracts Regulations 2013 to cancel within 14 days of receiving your goods, for most online purchases, and request a return. Products must be unused, unopened and in their original sealed packaging (including tamper seal). Certain exclusions apply (please see our Privacy Policy & Terms for details).

byfrow

Always vegan, never tested on animals

byfrow

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